TERMS OF SERVICE
This Deluxe-Host Terms Of Service agreement (hereafter referred to as
the "TOS") lays down the terms and conditions by which Deluxe-Host's
Hosting Services (hereafter referred to as the "Services") will be
provided to you upon registration. The TOS also describes prohibited
uses of the Services. This TOS is not exhaustive and Deluxe-Host
reserves the right to modify it from time to time, effective when
notification is posted at www.Deluxe-Host.com. No verbal or written
agreement/statement by any Deluxe-Host employee or at Deluxe-Host's
website will take precedence over the TOS.
On registering for and using the Services, you the Customer agree to
all the terms and conditions of the TOS, as modified from time to time,
in its entirety. If Customer resells the Services he or she is paying
for, the Customer will be responsible for his or her Clients.
Deluxe-Host only recognizes the Customer who is paying for the Services
and not his or her clients. Violation of the TOS or any such action
that Deluxe-Host deems inappropriate may result in the termination or
suspension of the Services for the Customer.
Payment
The Services purchased by the Customer will be in the form of a
specific Windows or Linux. Each Service Plan outlines the features,
resources and storage that Deluxe-Host will provide to the Customer for
the stated Service Fee. Each Service Plan along with their features,
resources, storage and Service Fee are defined at www.Deluxe-Host.com.
Deluxe-Host has the sole right to determine how the features, storage
and resources under each Service Plan are interpreted and how they will
be provided to the Customer. The Customer must clarify any questions
about the Service Plan he or she wishes to purchase with Deluxe-Host
before registration. The Service Plan will be provided to the Customer
in the form of a Service Account, which would allow the Customer to
manage and use the features, resources and storage stated in the chosen
Service Plan. All prices mentioned in the TOS and at
www.Deluxe-Host.com are in US Dollars (USD)
While registering for a Service Plan, the customer may choose a Billing
Period (also know as Payment Term) of 1 Month, 3 Months, 6 Months or 1
Year. All Service Accounts are setup on a pre-pay basis. Upon the start
of each Billing Period, the Customer will be charged the Service fee
for the duration of the Billing Period. There may be additional charges
according to our Overage Policy if any additional resources, features
or storage is purchased or used by the Customer under the chosen
Service Plan (which were not otherwise included for free). The Billing
Period will renew itself automatically on termination unless the
Customers chooses to cancel his or her Service Account (according to
the Cancellation/Refund Policy)
All charges will be debited against the Customer's balance maintained
by Deluxe-Host. If the Customer's debt exceeds $4.00 USD, he or she is
required to clear his or her balance within 7 days by the chosen
Payment Mode (selected during registration). If the customer's chosen
payment method is Credit Card, Deluxe-Host would attempt to charge the
credit card number provided by customer (upon or after registration)
automatically. For all other purchases (i.e. purchases made from -
2Checkout.com & PayPal.com as well as by Cheque), customer must
manually pay following payment procedures defined by Deluxe-Host.
Failure of customer to pay manually or for Deluxe-Host to charge
customer's credit card (due to any reason, in particular in case of an
invalid credit card number or credentials) would lead to Service
Account suspension. The Customer's Service Account would only be
resumed when the customer clears his or her balance and pays for the
Service Fee for the duration of the next Billing Period as well. If the
Customer doesn't pay his or her balance within 14 days after Service
Account suspension, Deluxe-Host reserves the right to terminate the
Customer's Service Account
A fee of $30 USD will be levied for every returned check and credit
card charge back. Deluxe-Host reserves the right to change pricing of
the Services from time to time. Deluxe-Host also reserves the right to
withdraw any feature from a Service Plan, at any time it wishes to do
so.
Overages
If Customer exceeds the feature, storage or resources limits defined by
his or her chosen Service Plan, he or she will be charged for the extra
usage according to the Overage rates outlined in that Service Plan.
Customer may also purchase additional features, storage and resources
by the same overage rates. If Customer uses/purchases more than 200% of
the resources allocated in the chosen Hosting Plan, Deluxe-Host
reserves the right to terminate the Customer's Service Account with a
5-day prior notification. All overage rates are prorated. The overage
fees charged will be for the remaining portion of the Customer's
current Billing Period
Refunds/Cancellations
All Service Accounts must be cancelled by filling out the cancellation form at billing@deluxe-host.com.
The Customer will be eligible for refund if he or she chose Credit
card, PayPal or 2Checkout as their buying Mode during registration.
Refund will be made for unused months only of the current Billing
period after deducting a Refund Charge of $10.00. If however the
customer's registration date is less than 30 days from the cancellation
date, the customer will receive a full refund.
Refunds will not be made if the Customer's balance is not current or if the Customer has violated any terms of the TOS.
Liabilities/Obligation on Service Account Termination
Services are provided on an "as is" basis." Deluxe-Host is not liable
to you for any compensation, reimbursement or damages on account of the
loss of prospective profits, anticipated sales, goodwill or on account
of expenditures, investments, leases or commitments in connection with
your business, or for any other reason whatsoever flowing from the
interruption, termination, suspension or cancellation of your Service
Account.
Customer is liable to pay all charges accrued during Service Account
operation. The customer is in no way relieved from paying these charges
on Service Account interruption, suspension, termination or cancellation
Material and Product Requirements
You must ensure that all material and data placed on Deluxe-Host's
servers/systems is in a form requiring no additional manipulation by
Deluxe-Host. Deluxe-Host will make no effort to validate any of this
information for content, correctness or usability.
Use of the Services requires a certain level of knowledge in the use of
Internet languages, protocols and software. This level of knowledge
varies depending on the anticipated use of the Services. You must have
the necessary knowledge for your intended use of the Services.
Deluxe-Host will not provide this knowledge to the Customer
Intellectual Property Rights
You must not use the Services in a manner that would infringe, violate,
dilute or misappropriate any copyright laws, or laws protecting
trademarks, trade secrets or proprietary information. If you use a
domain name in connection with the Services, you must not use that
domain name in violation of any trademark, service mark, or similar
rights of any third party.
Web Site Operation and Security
If you run a Web Site through the Services, you are solely responsible
for it's operation and maintenance and Deluxe-Host plays no such role
in it.
You are also responsible for the security of any client credit card
numbers and related client information you may access as a result of
conducting electronic commerce transactions through your Web Site.
Deluxe-Host will not be responsible for the security of such information
You also expressly (i) grant to Deluxe-Host a license to cache the
entirety of your Web Site, including content supplied by third parties,
hosted by Deluxe-Host under this Agreement and (ii) agree that such
caching is not an infringement of any of your intellectual property
rights or any third party's intellectual property rights.
IP Address Ownership
Deluxe-Host shall maintain and control ownership of all IP numbers and
addresses that may be assigned to you by Deluxe-Host. Deluxe-Host
reserves the right to change or remove any and all such IP numbers and
addresses.
General Abuse
Any attempt to cause harm or undermine Deluxe-Host's servers,
computers, network or customers is prohibited. Use of the Services to
carry out any activity that is illegal under US and International laws
is also prohibited.
Prohibited uses of the Services also include, but are not restricted to:
1. Use of IRC, bots or clients
2. Unsolicited Bulk Emailing
3. Newsgroup spamming
4. Hosting, promoting or linking to pornographic content
5. Illegal Content
6. Copyright infringement
7. Trademark infringement
8. Hosting and linking to pirated computer software and music.
9. Hosting/linking to software or information (such as software cracks,
software cracking tutorials and software serial numbers) that may help
any individual to obtain copyrighted software or music illegally.
10. Hosting or linking to computer software that may be used for spamming (know as spamware)
11. Providing/Promoting material that is grossly offensive to Internet
Users which includes blatant expressions of bigotry, racism or hatred
12. Providing/Promoting material about illegal activities or promoting physical injury or harm against any group or individual
13. Providing/Promoting material about exploitation of children under the age of 18
Email Abuse
The following activities are considered as email abuse and are prohibited
1. Unsolicited bulk emailing. This includes, but not limited to
commercial advertising, informational announcements, charity requests,
petitions for signatures, and political or religious tracts. Such
emails may only be sent in if the receiver explicitly requested such
information directly from you.
2. Stealth Emailing. This includes forging, altering or removing email headers
3. Mail Bombing. This includes sending a large number of emails to disrupt or compromise a servers, systems or network
4. Emailing that may harass or intimidate others. This includes
harassment or intimidation through frequency of emails, size of emails
and the language of emails. If the recipient asks to stop, you must
discontinue sending any further emails
5. Newsgroup Spamming. This includes unwelcome commercial advertising
and posting that may be against the rules of a Usenet discussion group
or mailing list.
Such activities carried out from servers/systems not managed by
Deluxe-Host are ALSO prohibited if they link to websites, content or
material hosted on Deluxe-Host's servers/systems.
Emailing abuse carries a fine of up to $100 USD per email message sent,
depending on the severity of the violation. Email abuse is also grounds
for immediate suspension of your Service Account and an appropriate
legal action.
Server Abuse
Server abuse includes any process or service usage that affects normal
server/system operation, resources or connectivity, and which causes a
server/system to become overloaded. Such abuse includes, but is not
limited to, excessive CPU, hard disk and memory usage, excessive number
of concurrent processes, excessive number of concurrent port or
database connections and excessive bandwidth usage. Possible causes for
server abuse include, but are not limited to, the excessive use of:
CGI, Perl, Sendmail, mySQL, MSSQL, PHP, ASP, COLDFUSION, HTTP, SMTP,
POP3 and FTP. Upon detection of server abuse, Deluxe-Host will try to
disable the specific script, website or database that is causing the
abuse under your Service Account. If this is not possible, Deluxe-Host
will suspend your entire Service Account. The specific script, website
or database under the Service Account or the Service account itself
will only be resumed once the Customer has corrected the problem and
convinced Deluxe-Host that the abuse will not occur again. Deluxe-Host
will endeavor to provide prior notification before carrying out any
such action but Deluxe-Host may do so without any such notification, in
its own discretion.
Lawful Purpose
Deluxe-Host reserves the right to refuse service to anyone. Customers
may only use the Services for lawful purpose. Transmission of any
material in violation of US and International laws is prohibited. This
includes, but is not limited to copyrighted material without explicit
permission from the author/owner, material legally judged to be
threatening or obscene, and material protected by trade secrets. The
designation of any materials as such described above is left entirely
to the discretion of Deluxe-Host. Regardless of the place of signing
this agreement, the client agrees that for purposes of venue and
jurisdiction the TOS was entered into and performed in New Delhi, India
and any dispute will be litigated or arbitrated in New Delhi, India.
Customer further waives all objections to venue or jurisdiction and
acknowledges that venue and jurisdiction in any such litigation will be
held in the courts of New Delhi. IN NO EVENT SHALL Deluxe-Host'S
MAXIMUM LIABILITY EXCEED UNUSED PORTION OF THE TOTAL AMOUNT PAID BY
CUSTOMER.
Notifications
All notifications to the customer will be sent by electronic mail
(email). It is the responsibility of the customer to ensure his or her
email address is valid at all times. Deluxe-Host will not be
responsible if Customer fails to receive any email Deluxe-Host
attempted to send
Indemnification
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD
Deluxe-Host HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES,
COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST
Deluxe-Host, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT
MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO
BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT'S AGENTS, EMPLOYEES OR
ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS
DELUXE-HOST AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO
PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED
IN CONNECTION WITH Deluxe-Host SERVICES; (2) ANY MATERIAL SUPPLIED BY
CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS
OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE
PRODUCTS SOLD TO CUSTOMER FROM Deluxe-Host SERVICES
Disclaimer
DELUXE-HOST WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY
SUFFER. Deluxe-Host MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR
IMPLIED FOR SERVICES WE PROVIDE. DELUXE-HOST DISCLAIMS ANY WARRANTY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS
OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY
AND ALL SERVICE INTERRUPTIONS CAUSED BY Deluxe-Host AND ITS EMPLOYEES.
Deluxe-Host RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.